2018 will not be the lone year that data will be viewed as an immediate concern foreshadowing the implementation of General Data Protection Regulation (GDPR) on May 25, 2018. IT privacy and security compliance will continue to be significant to small and medium sized businesses with the development and implementations of regulations that may affect their regular operations.

Integrated Solution

Designed for organizations with 300 members and below, Microsoft 365 Business is specifically created to answer the needs of small and medium-sized businesses.  Considering that they have smaller resources and lower manpower compared to enterprises, they can get the value that is practically at par to the services enjoyed by enterprises. Microsoft 365 Business is an integrated, complete, intelligent solution that bundles productivity, security, and device management through Office 365, Windows 10, and Enterprise Mobility + Security.

With ‘Intelligent for Security,’ as one of Microsoft 365’s core principles, it has features that prove its worth, such as “Compliance Manager” that is relevant in proactively dealing with GDPR. Compliance Manager automatically monitors your system to ensure you are following regulations.

IT Privacy and Security Compliance Simplified for your Business

All these regulation-abiding technicalities may seem to be complex to business owners. However, an IT service provider and compliance expert (namely Computer Solutions East and Cover Compliance, LLC) have teamed up for a series of webinars to guide them safely through.

All the webinars are offered by CSE and Cover Compliance, and are hosted by Glenn Mills, president of Cover Compliance. The webinars titled “IT Privacy and Security Compliance Simplified for your Business” has been truly successful due to the warm response of its attendees.

In 2008, Glenn began Cover Compliance to focus on smaller enterprises that face the same compliance challenges as large organizations but usually lack the resources that larger businesses take for granted.

The remaining installments of the webinar on June 14, June 19, June 21, June 26, and June 28 are still open for registration.

To sign up for the webinar, click here.

Pay for 11 and get 12 

Once you commit for an annual subscription (twelve months) to Microsoft 365 Business from this day until June 20, you are in for a special offer because you only need to pay for the value of 11 months.

To take advantage of this special offer from CSE, click here.


About Computer Solutions East, Inc. (for more information on Computer Solutions East, visit http://www.computersolutionseast.com)

Computer Solutions East is a full-service software licensing, network services, and support provider. Our services include: software license acquisition and management, Lync and Exchange Online Migration, cloud computing, servers and hosting services. Our expertise with Office 365 includes a unique understanding of aligning Microsoft Exchange Online for business environments, as well as, SharePoint Online. We concentrate heavily on software licenses through volume licensing of Office 365, and have migrated thousands of users to Microsoft’s Cloud.

Computer Solutions East is a Tier 1 Managed Microsoft Partner and has been working with Microsoft Hosted Exchange, Sharepoint and Cloud products since 2007, starting with their Business Productivity Online Suite (Exchange / Sharepoint / Lync 2007). Winner of 2016 East Region Renewal/Annuity Partner of the Year Award. Gold and Silver certified for Services on Volume Licensing, Office 365 and Azure Migrations (Small and Large), Dynamics CRM Online Customization and Configuration, Microsoft Authorized Education Reseller. Fixed Monthly IT and Ad Hoc Services.

Awards and Accomplishments:

  • Winner; 2016 Partner of the Year Award (East Region – Renewal / Annuity)
  • Finalist; 2016 NY Metro Partner of the Year
  • Finalist; 2016 NY Metro Cloud Partner of the Year
  • Finalist; 2015 NY Metro Partner of the Year
  • Finalist; 2015 NY Metro Cloud Partner of the Year
  • Winner; 2013 East Region TOP VAR Partner of the Year Award
  • Finalist; 2013 Small Business Partner of the Year
  • Ingram Micro SMB 500 (2013, 2015)
  • Inc. 5000 (2015, 2016, 2017)
  • CRN MSP 500 (2014, 2016)
  • CRN Pioneer 250 (2016, 2017, 2018)
  • CRN Next-Gen 250 (2016, 2017)
  • Tech Elite 250 (2017)

Technology solutions that makes sense for your business:

  • Microsoft Volume Licensing Services Sales
  • Microsoft Office 365 (Migration & Licensing)
  • Microsoft Dynamics 365 Deployment and Customization
  • Azure: Improve performance and consolidate resource, let Microsoft take care of your servers
  • Application Development: Websites, Quote to order automation, Netbook, Vendor XML integration with shopping cart
  • Fixed Monthly Contracts: 24/7 service with predictable monthly payment
  • Cisco Network and Telephone: WAN, LAN, VPN, Wireless and VoIP

About Cover Compliance, LLC (for more information on Cover Compliance, visit http://www.covercompliance.com)

Cover Compliance has more than 16 years of experience with technology, financial services, and healthcare compliance with a deep focus on privacy and data protection.

Cover Compliance provides compliance program support to smaller organizations that usually lack the resources (whether in staffing, time, or funding) to purchase sophisticated systems, or hire dedicated staff into compliance-only roles. Cover Compliance’s work encompasses managing compliance with demands on client operations, wherever they originate. These compliance demands may exist in contracts, codes of ethics and conduct, and board policies, as well as, the state, federal, and now international regulations that govern modern businesses.



Microsoft is working on more improvements for their set of cloud-based applications.

Office 365 has innovative business apps to answer the needs of small and medium businesses. These business apps are Microsoft Connections, Outlook Customer Manager, Microsoft Listings, Microsoft Bookings, Microsoft Invoicing, and MileIQ. In a recent speaking engagement, the progress and potential of Microsoft’s productivity platform in the cloud, Office 365 was announced by its Chief Executive Officer (CEO) Satya Nadella.

Nadella also cited Power BI, its business intelligence in the cloud that delivers promising results to its consumers with its highly defined charts and data analysis tools.

Despite the stiff competition in the market of cloud platform and servers, Microsoft stands by their staple offerings: Office 365, Microsoft 365, and Power BI.

Being conscious of the needs of its consumers, Microsoft embeds extra security features for Microsoft 365 and Azure Information Protection for General Data Protection Regulation (GDPR) compliance. It also supplies information about GDPR so that their consumers can grasp the effects of the said regulation. These features can be utilized even more since consumers can monitor their own consumption.

Microsoft is continually becoming more receptive to its consumers as they combine the values of key business devices with an integrated solution like the Microsoft 365 bundle.

Aside from the regular updates, there has been additional offerings in Microsoft Teams, the chat-based work collaboration tool in Office 365, as well as, an inclusion of an editor feature in Microsoft Word.

Microsoft shows no sign of complacency as they continue to keep up with the times and offer even more benefits to their customers.


Microsoft 365 gets better once again. Microsoft 365 Business is an integrated full-packaged solution comprised of Office 365, Windows 10, and EMS. It is built for small to medium-sized businesses that have 300 or less users.

From its initial launch during the last Ignite 2017, it has been adding more features to answer the needs of small to medium-sized businesses (SMBs), and was made available to the public November 1, 2017

Three new key features are now available. SMBs who are still on their way to permeate the market need the tools because they would simplify their processes at a lower cost.

Listing can strengthen a brand’s presence online through various online search sources like Google, Facebook, Yelp, and Bing.  The basic details about the company like their address, contact number, and e-mail, as well as their services are essential to gain a potential lead. However, you don’t need to manually edit every listing on those sites mentioned because by encoding the changes through Microsoft 365 Business, every listing will be synchronized. Also, you can monitor the views through the Listing Dashboard

Through Microsoft 365 Business’s convenient invoice feature, you can monitor bills, outstanding balances, incoming payments; issue receipts to clients; and offer discounts. It also has a mobile application that  makes it easier for you to check your cash flow in real-time.  In addition, invoicing has a tax calculator that can be adjusted to the state where you are located.

Their connections feature also serves as an e-mail service and dispatcher where you can customize your template, drag photos and text, format the appearance, and add a call-to-action.  Launching an e-mail campaign, and measuring metrics can both be done here as you gain more leads from your recipient list. Also, the e-mail list will be updated so you can keep track of those who opened the e-mail.

At $20.00 per user per month, you can make the most of your business through Microsoft 365 Business’ newest features.


Dynamics Tenerife was officially announced by Microsoft General Manager Marko Perisic during the Directions North America 2017.  Directions North America 2017 is a conference for Microsoft Dynamics users who are small-to-medium business Microsoft partners. The latest integration to business models, news, methods, and updates about Dynamics are announced and revealed here.

This year, the combination of Dynamics 365 Finance and Operations Business and Dynamics NAV is codenamed “Tenerife”. This version of Dynamics is targeted for the financial matters of a business since it is an Economic Resource Planning Solution. It has been dubbed as the next generation NAV. Dynamics Tenerife contains the AccountantHub where the accounting process can be done. This combination is aimed to become a complete single solution for cloud and on-premises software. The capabilities and functionalities of both versions will be entwined into one.

Microsoft Graph is where you can view and use Dynamics 365 Tenerife. Preview of its sandbox can be accessed.

The reconstruction of Dynamics signals the innovation that may continue to happen in the future.  Tenerife is a promising tool to fix the problem of its independent parts. Its value continues to flourish with more features and simplification.   



Microsoft CEO Satya Nadella launched good news about the development of their products during Microsoft Ignite, a conference attended by IT professionals and other IT businessmen, on September 25-29, 2017, at Orlando, Florida, USA.

Nadella reiterated the importance of the “three timeless values: empower people, inclusive design, and build trust in technology” that are the foundation of these intelligent business solutions.

Microsoft 365 comes in new bundles namely, Education and F1. F1 is branded as the Microsoft 365 for frontline workers, those who are directly speaking to the customers. They are the sales team and the customer representatives. A sense of community is the goal for Microsoft 365 F1 since the heart of sales is the connection with the customers.   In F1, Microsoft StaffHub is more empowered because it is designed for employees to manage their work, time management, schedules, communication with colleagues, and where swapping shifts is made easy.  The embedded security with support feature of Microsoft 365 is FastTrack. Strengthening the customer’s assurance of protection has been solidified once more through this solution.

In Microsoft Ignite, they have reassured the audience that the focus of improvements in Azure is the need of the customers. The point-to-point solutions of Azure such as Azure Stack where another application can be built and installed.  Azure Reserved Instances(RI) are regraded to have its bestselling value with huge Volume Machine capacity.

Microsoft 365 and Azure are continuously innovating to bring more value to the customers with less cost but bigger value in terms of continual upgrades.



Azure’s Backup and Site Recovery Solve Cyber Disaster!

Today’s digital age and prevalence of cyber threats demand companies to employ their own business continuity and disaster recovery plans and strategies. Any form of cyber disaster must be resolved by a corresponding safety measure. Azure’s Back-up and Site Recovery services are structured to deliver immediate and on-time services to its users.

Business Continuity
Business continuity is the top priority. What happens immediately after an attack is crucial as this may impede the business operations for a long time since key documents are hard to recover and to redo. After the cyber-attack, the business must immediately react. This is so the attack will not have a severe bearing on the company’s revenues by avoiding deficits caused by uncontrollable cyber disasters.

Having a duplicate storage of files is integral to ensure security of corporate files while keeping the business ongoing whenever there are threats to your data. This would serve as a secondary drive for your company’s assets and components, keeping them safe and free from cyber threats.

Daily Backup
Daily backup programs have been created to assure the secondary storage of the user’s files. Once the files have been corrupted or encrypted, the backup storage provides complete copies from each of the user’s respective devices. With a daily backup, you are prepared for any attack since all files that have been created on each device are automatically replicated and stored by the Azure backup. In addition, ongoing workloads can also be recovered.

Backup and Recovery Services
Hyper-V Recovery Manager (HVRM) was the previous name of Azure Site Recovery (ASR). ASR enables the company to have its contingent site on-demand whenever the need arises.

The safety and strength of your company against cyber threats can only be achieved when one is assured of the fallback of the company data. When you use the Microsoft Azure cloud it allows the internal and external members of your company to have private access to the restricted files that the sender has secured. Then, the restricted files can only be opened by the specified recipients who were mentioned in the sending options.

Power BI – All you wish to know about Dashboards

Power BI dashboards present your latest data in one consolidated view, regardless of where the data lives. Simply choose what data appears on your dashboard, and then use Power BI tools to present the data in compelling visualizations—maps, gauges, treemaps, bubble charts, funnel diagrams, and many more.

Here are some tips for working with dashboards that you can put into action right now.

Working with tiles

A tile presents information from an underlying dataset. It’s a snapshot of specific data pinned to your dashboard.

It’s easy to resize, rearrange, and delete tiles on your Windows 8 or Windows 10 start screen. You can do the same with tiles on your Power BI dashboard.

What happens when you select a tile on your dashboard? It depends on how the tile was created.

If you select a dashboard tile that was created in a Power BI report, Power BI opens that report. Now you can analyze the visualization on the dashboard tile in the context of related data shown in the report.

You might want to track just a single number on your Power BI dashboard, such as this year’s sales. You can create a big number tile simply by entering “This year’s sales” in the Q&A box.

To add the big number to your dashboard, click the pin icon in the upper right corner. If you select that big number tile on the dashboard, Power BI opens Q&A with the question that you used to create it. Change the question, and Power BI creates a different visualization.

You can also hyperlink a dashboard tile to another report, a web page, or other online content. Click the pencil icon on the tile. In the Tile Details box, select Set custom link, enter a URL, and then click Apply.

Creating great dashboards

Your dashboard should not only be visually appealing, but also functional. It should be clean and uncluttered so the most important information stands out.

What should you put on your dashboard? It depends on your audience. Think about what key information they need to see to make decisions. Let that guide your choice of tiles. The flexibility of the Power BI dashboard lets you change your tiles easily.

Remember that your dashboard presents an overview—the current data at a glance. You don’t have to display a lot of detail on the dashboard because your audience can click on a tile to see the underlying reports and datasets. So it’s best to display all the tiles on one dashboard screen, avoiding scroll bars if possible.

Also think about where the dashboard is going to be displayed. If it’s going to be shown on a large monitor, you can put more content on it. If it’s going to be displayed on a tablet, fewer tiles are better.

Display important data prominently. If your dashboard tiles are all the same size, your readers might not distinguish what’s most important. This is where you can use the single number tiles to good effect.

Finally, choose the appropriate visualization. With all of the Power BI visualization options, you can pick the one best suited for your data.

Line charts are great for showing trends over time:

Use bar charts for comparing values side by side. Sort your data by measure to draw attention to the highest or lowest number.

Pie charts are good for showing part-to-whole relationships rather than for unit comparison. If you want to display the current status of progress toward a goal, gauge charts are great.

You don’t have to be a data analysis expert to create informative dashboards that let you monitor important data at a glance, and share it with your colleagues. Power BI has the capabilities—you supply the imagination.


Windows 10 – 10 Interesting Facts to know

Recently, Yusuf Mehdi, Corporate Vice President of Marketing for Windows and Devices, shared some fun Windows 10 facts via Twitter. Check out the full list below!

  • As of August 26, 2015 More than 75 million devices are running Windows 10 (and growing each day, the most recent figure according to a few sources is 81 million now)
  • Windows 10 is running in 192 countries, virtually every country on the planet.
  • More than 90,000 unique PC or tablet models have upgraded to Windows 10
  • Even some devices manufactured in 2007 have upgraded to Windows 10
  • More than 122 years of gameplay have streamed from Xbox One to Windows 10 devices.
  • 10 million achievements unlocked: Microsoft Solitaire Collection, Minecraft: Windows 10    Edition Beta
  • In response to “tell me a joke”, Cortana has told over half a million jokes since launch.
  • Windows Store for Windows 10 has seen 6X more app downloads per device than Windows 8.
  • Over 2,000 organizations vying to win the global partner slot in #UpgradeYourWorld.

Windows Server 2016 Technical Preview 3 now available

It’s been a while since Microsoft released a new Windows Server 2016 technical preview. The company has finally released a new preview – preview 3. The latest Windows Server 2016 Technical Preview comes with a lot of new features and improvements.

The new features and changes listed here are the ones most likely to have the greatest impact as you work with this release.

  • Windows Server Containers: Windows Server 2016 Technical Preview now includes containers, which are an isolated, resource-controlled, and portable operating environment.
  • Active Directory Domain Services (AD DS): Active Directory Domain Services includes improvements to help organizations secure Active Directory environments and provide better identity management experiences for both corporate and personal devices.
  • New in Failover Clustering: A new feature in Failover Clustering, Cluster Operating System Rolling Upgrade, enables an administrator to upgrade the operating system of the cluster nodes from Windows Server 2012 R2 to Windows Server 2016 Technical Preview without stopping the Hyper-V or the Scale-Out File Server workloads. Using this feature, the downtime penalties against Service Level Agreements (SLA) can be avoided.
  • New in Hyper – V: You can now add a node running Windows Server 2016 Technical Preview to a Hyper-V Cluster with nodes running Windows Server 2012 R2. The cluster continues to function at a Windows Server 2012 R2 feature level until you upgrade all of the nodes in the cluster and you upgrade the cluster functional level with the following Windows PowerShell cmdlet, Update – ClusterFunctionalLevel.
  • Windows Server Antimalware Overview: Windows Server Antimalware is installed and enabled by default in Windows Server 2016 Technical Preview, but the user interface for Windows Server Antimalware is not installed. However, Windows Server Antimalware will update antimalware definitions and protect the computer without the user interface. If you need the user interface for Windows Server Antimalware, you can install it after the operating system installation by using the Add Roles and Features Wizard.
  • New in Remote Desktop Services: For the Windows Server 2016 Technical Preview, the Remote Desktop Services team focused on improvements based on customer requests. Microsoft added support for OpenGL and OpenCL applications, and added MultiPoint Services as a new role in Windows Server.
  • New in File and Storage Services: An update in storage quality of service now enables you to create storage QoS policies on a Scale-Out File Server and assign them to one or more virtual disks on Hyper-V virtual machines. Storage Replica is a new feature that enables synchronous replication between servers for disaster recovery, as well as stretching of a failover cluster for high availability.
  • New in Web Application Proxy: The latest version of Web Application Proxy focuses on new features that enable publishing and pre authentication for more applications and improved user experience.
  • New in the Windows console: The underlying console host (Conhost.exe) has been updated in several ways, adding new and different functionality to the Windows command prompt, the Windows PowerShell prompt, and any other character-mode applications.
  • New in Windows PowerShell 5.0: Windows PowerShell 5.0 includes significant new features—including support for developing with classes, and new security features—that extend its use, improve its usability, and allow you to control and manage Windows-based environments more easily and comprehensively.

Make a Skype for Business call but use your PBX desk phone for audio

If you have a PBX (Private Branch Exchange) desk phone and your IT department has configured it to work with Skype for Business you can search for people in your organization and place calls to them from within the Skype for Business client, while audio for the call flows through your standard desk (PBX) phone. You can also place calls from the Skype for Business client using any phone near you (like your mobile, home, or hotel phone). The person you’re calling sees your phone number as though you were calling from your company’s main phone number. When you make a Skype for Business call with audio routed through your PBX desk phone, you get great audio, plus:

  • IM—so you can do a quick copy/paste of a URL you want to share, for example
  • Desktop and app sharing—so you can easily show and tell, work through problems, or explain stuff with visuals
  • Attachments—send files to the other person without leaving Skype for Business

Note   There are some things you can’t do in this scenario—like record your meeting, upload a PowerPoint or other file, use the Skype for Business video, Whiteboard, OneNote integration, and polling and Q&A features. And you won’t be able to add people to the call—this is a you-and-one-other-person scenario. If you need any of these Skype for Business features, then you should set up regular Skype for Business meeting that is not routed through your PBX desk phone.

skype 2

This is a feature that your admin has to configure for your company. There’s a really easy way to tell if your company has this enabled this functionality. From the main Skype for Business window, click the gear icon () to bring up the Options dialog. If you see Call Forwarding in the list, then Skype for Business is not set up to work through your desk phone. If you see Call Handling in the list, then your desk phone is integrated with Skype for Business.

Prep work—set the Call Handling, Outgoing Calls number to your PBX desk phone

If you want to use your PBX desk phone for your Skype for Business audio, just set the Outgoing Calls option to use that number.

If you are configured as a boss or delegate, team leader, team member, or Response Group member—or if you have a private line, this feature is not for you. Changing your configuration to use Skype for Business with your PBX desk phone will disable the call handling/call forwarding settings you need to do those other jobs. Also, if you change these settings, for example to forward Skype for Business calls to your mobile phone while you are away from your desk (or if you use the Skype for Business Online client—which automatically sets Simultaneously ring to your mobile number), you’ll need to change the settings back again if you want to make a Skype for Business/PBX desk phone call later, when you return to your office.

  1. From Tools > Options, click Call Handling. (If your UI says Call Forwarding, then you are not configured to use Skype for Business with your PBX desk phone.)
  2. Under Incoming calls, select simultaneously ring, then enter your PBX desk phone number—without the extension, if you have one. (This ensures that if someone from work calls you using the Skype for Business client, then your desk phone will also ring—giving you the option to use it for audio and Skype for Business for sharing and showing.)
  3. Under Outgoing calls, check the Use this number to make calls checkbox, then enter your PBX desk phone number—including your extension, if you have one.
  4. skype 2 Click OK.
  5. Make a Skype for Business call! Read on…




Making the PBX desk phone/Skype for Business call

Once the outgoing call number has been set to your PBX desk phone, then when you initiate a call from the Skype for Business client, Skype for Business calls your phone first, you pick up the receiver, you’ll hear the other person’s phone ringing, then they pick up and you are set! Chat and use the Skype for Business client to share and show.

This graphic gives you the big picture:

skype 3

Here are the details:

  • In the Skype for Business main screen, search for or find the person you want to call.
  • Hover over their picture until the quick icons appear.
  • Click the phone icon arrow, then choose their work number.

skype 4

  • The Skype for Business conversation window opens and the message bar says “Calling….”
  • Your desk phone will ring. (Your phone’s display will indicate an incoming call from your company’s global phone number.)
  • Pick it up!
  • You’ll hear your phone ringing their phone and the Skype meeting message bar will say “Calling remote party….”
  • When they pick up, you’re both good to go. (The Skype message bar will say “Connected.”)

skype 5

  • From here, you can add IM to your call. Click the message bubble in the lower left.

skype 6

  • …and share your desktop by clicking the present icon.